Vishaal Lazarus

Profile A Corporate Trainer with 10+ years of experience within the BPO, corporate training and Education industries, specializing in curriculum design, talent development, and e-learning. A proven track record of delivering customer service training and leadership development programs to build world-class training Teams. Adept at developing innovative training curriculum to enhance performance. My experience ranges from Professional Experience   JBCN International School, Parel – Mumbai EAL Faculty Working with Students from grades 1 to 5 in full classroom and small groups of between 5 and 15 students.     BM English Speaking Pvt. Ltd Spoken English Trainer   Conducted various programs such as teaching of language; business English; IELTS Training; Corporate Customer service training and team building activities; Individualized personal training and Train the trainer   Corporates included Taj Group, Alternate Angle Architects, Interactive Brokers and Gold Shield   Y-Axis Solutions Pvt. Ltd Immigration counsellor and New Hire trainer   Not only help with immigration, but also trained and initiated new hires into the immigration process.     Crimson Interactive Pvt. Ltd Assistant Manager – Training   Checking of completed edited manuscripts New Hire Training PIP creation for trainers Team building activities for editors and trainers     Intelenet Global Services Training Manager - Barclays Bank captive unit   Training Timeline adherence Reduction of learning curve Training Quality Training delivery Quality Trainer PIP and retraining Team Building activities for training team     E2E SerWizSol (Subsidiary of TATA Sons) Assistant Manager – Training (US Sales and domestic customer service and sales) Training effectiveness Trainer Utilization Training success measurement Program Management Creation of new training material   TWS Holdings (Mumbai and Hyderabad offices) Manager –Training Training effectiveness Trainer Utilization Training success measurement Program Management Creation of new training material     Education Bachelor of Education (B.Ed) Post Graduate Diploma in Learning and Teaching Bachelor of Arts (B.A) Key Skills Teaching English IELTS Training Corporate Training Management Training Program Management Curriculum Development E-Learning   Certifications WIDA - a suite of English language proficiency assessments for grades K-12 Masterclass in IELTS Training (Certified IETS Master Trainer) CELTA – Cambridge Certificate in English Language Teaching to Adults